Asset Management

IT management extends beyond just the information technology team and its unique pool of company resources. IT leaders must also establish and build relationships with vendors (not to mention negotiate), oversee purchases, plan for capacity, and address service level agreements both internally and externally. These articles have all of this plus basic management tips.


Company Climate Surveys: Do They Work?

There is certainly an upside to company climate surveys—feedback from employees can provide valuable insight. However, these surveys are only beneficial if respondents are honest, and sometimes leaders must overcome a lot of fear among employees to get to that level of open honesty.

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Managing Your IT Outsourcing Contracts

Without dedicated, ongoing governance, carefully negotiated and documented rights in an outsourcing contract run the risk of not being enforced. When that happens, the relationship that develops may look nothing like what you envisioned. Here are some tips for managing your outsourcing.

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Agile IT Comes to Outsourcing

Agile management styles are becoming increasingly important in the business landscape, including within IT. It’s now beginning to affect IT outsourcing. One tech writer argues that the outsourcing process doesn’t have to be a marathon if you invest time and effort preparing for a more iterative transaction process.

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Take Back Control from Shadow IT

By Ryan Francis

Shadow IT is a dangerous practice, and it’s on the rise. In order to wrest back control from shadow IT’s influence, IT leaders must learn how to discover those employees who went roaming for outside services—and how to point them in a different direction.

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Do You Consider Your Employees’ Mental Health?

By Rob Enderle

Too often, leaders don’t invest in employee mental health—and it’s bad for business. A series of studies shows that Millennials and CEOs have something in common on the mental health front: depression. Not addressing the issue, argues one writer, is just plain stupid management.

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Avoid Hiring Bad Managers

By Mary Shacklett

Bad management can’t be dismissed as merely an unpleasant experience that is a simple fact of life. Ineffective managers can drive productivity down and turnover up. As the leader of your IT department, you must ensure that the right people get hired or promoted.

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Are You Managing Projects or Just Keeping the Peace?

By David Cotgreave

Do you spend all your time handling internal politics and conflict instead of the project at hand? If this is an all-to-common frustration of yours (as it is with many IT leaders), you need to take steps right away to correct the issues and get your team back on the productivity track.

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Tips for Managing Multiple Teams

By Sarah K. White

IT leaders are often charged with managing a variety of employees, groups, and assets—and managing multiple teams and personalities is no easy task. Read on to find out about four management tips that you can employ in order to lighten the burden.

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There’s a Lot of Love for Freelance IT Workers

By Sarah K. White

The rise of the gig economy has resulted in a large number of highly qualified freelance workers, and once you find reliable freelancers, you won’t want to stop there. How can you build and retain a good stable of freelance IT workers? Keep reading for a few tips on the matter.

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Don’t Forget to Mention Automation and AI in Your Outsourcing Contracts

By Stephanie Overby

Many outsourcing contracts aren’t keeping up with evolving technology, such as robotic process automation (RPA) and artificial intelligence (AI). IT service providers are increasingly using RPA and AI capabilities, but their customers may not be reaping the full benefits.

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